Last Updated: Friday, June 20, 2025
Thank you for choosing utehemma! We are committed to providing you with a smooth and reliable shopping experience. Please take a moment to review our Shipping Policy.
1. Processing & Handling Time
All orders are processed and prepared for shipment within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods
We use trusted local carriers within Sweden to ensure safe and timely delivery of your orders.
3. Shipping Rates
We offer free shipping on all orders within Sweden, regardless of order size or weight.
4. Shipping Area
Currently, we ship only within Sweden. International shipping is not available at this time.
5. Delivery Time
For deliveries within Sweden, estimated delivery time is 4–5 business days.
Please note these are estimated times and may vary depending on your exact location or unforeseen delays.
6. Order Tracking and Confirmation
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment via the carrier’s website.
7. Delivery Address Accuracy
Please ensure your delivery address is entered accurately during checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided by you.
8. Lost or Stolen Packages
utehemma is not responsible for lost, stolen, or misplaced packages after confirmed delivery. In such cases, please contact the shipping carrier directly for assistance.
9. Customer Support
If you have any questions or concerns regarding your order or our Shipping Policy, please contact our customer support team:
📧 Email: Support@utehemma.se
📞 Phone: +46 79 059 7119
10. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
Thank you for choosing utehemma! We truly appreciate your trust in our products and services.